Welcome to HEEL & SOLE MAN
Quality Heel and Shoe Repair Services in Brisbane
Our Company Motto
Service: The Creation and Maintenance of Customer Goodwill
Heel and Soleman is a locally owned and operated business in Brisbane. We have been providing specialised shoe repair, key cutting & engraving services in Brisbane since 1997and today we have grown to 6 stores, 3 of which we have franchised and three that is company owned. We are proud to say that we have many repeat customers from the surrounds of Brisbane because of the services and repairs that we have provided far surpassed their expectations. We always lookforward to opportunities to increase our market share and will be opening more of our stores shortly and centralising our head office.
Our services are associated with key cutting, engraving, bag repairs, sharpening (including knife sharpening), watch battery replacement, garage remotes, bag repairs, luggage repairs, shoe repairs, and the sale of shoe care needs and giftware. We strategically align ourselves with industry related associations as well as other businesses and sporting clubs within the communities that revolve around us.
Quality Products For Shoe repairs, Key Cutting & Leather Repair
Our products are of the highest quality and offer a wide range, so they suit everyone’s budgets. Our customers’ age and ethnicity vary from mid teens to the most life old retirees. Their economic classes vary from students, trades people, sales driven middle and senior managers to some of the wealthiest people in our communities.
Heel & Sole Man’s workmanship is unconditionally guaranteed for a six months period. We develop a good relationship with our suppliers so that they will allow us routine experimentation with new products. We also ensure that our suppliers guarantee their products and that their service will be efficient and reliable.
We market our business with professionalism, and when our customers visit our outlets, they will have an experience, second to nobody. We are our customer’s first and only choice.
We train our staff to the highest level, thus, establishing new industry benchmarks both in workmanship and service. We make sure to deliver all our repairs services including shoe repairs, bag repairs, engraving, garage remote repairs, key cutting & more with unparalleled craftsmanship to our clients. Our staff is innovative, courteous and prompt. We dress up in our company uniform, thus reflecting our professionalism. We follow the same procedures at every outlet; emphasise service, friendliness and above all customer satisfaction. We offer incentives to our staff, both personal & financial. Our outlets are clean, organized and attractive to our environment. Each outlet offers competitive prices and efficient service provided by polite and friendly experts.
For further information about our services on shoe repairs, key cutting, watch battery replacement, knife sharpening, bag repairs & more, Contact Us!